Frequently Asked Questions
Please read our FAQ before sending us a message.
The shipping is for free within Cairo and Alex.
Governorates outside of Cairo and Alex are subject to a 60 EGP shipping fees.
Exchanges could be done within 4 days of receiving the order, with a 35 EGP for the exchange shipping fees.
Refunds could be done within 4 days of receiving the order, with a 50 EGP for the refund shipping fees.
Any order in a discount or promotion period is subject to 35 EGP shipping fees for Cairo and Alex, and 60 EGP for other governorates.