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  • palmaegypt@gmail.com

Frequently Asked Questions

Please read our FAQ before sending us a message.

The shipping is for free within Cairo and Alex.

The shipping is for free within Cairo and Alex.

Governorates outside of Cairo and Alex are subject to a 60 EGP shipping fees.

Governorates outside of Cairo and Alex are subject to a 60 EGP shipping fees.

Exchanges could be done within 4 days of receiving the order, with a 35 EGP for the exchange shipping fees.

Exchanges could be done within 4 days of receiving the order, with a 35 EGP for the exchange shipping fees.

Refunds could be done within 4 days of receiving the order, with a 50 EGP for the refund shipping fees.

Refunds could be done within 4 days of receiving the order, with a 50 EGP for the refund shipping fees.

Any order in a discount or promotion period is subject to 35 EGP shipping fees for Cairo and Alex, and 60 EGP for other governorates.

Any order in a discount or promotion period is subject to 35 EGP shipping fees for Cairo and Alex, and 60 EGP for other governorates.

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